How to process a donation payment

Donations can be recorded and paid inside HelpOne. You do not need a separate processor login for standard gifts.

Steps

  • Open the donor or create the donation record.
  • Choose the amount, fund or campaign, and payment method.
  • Process the payment.
  • Confirm the receipt or acknowledgment is queued.

Failed or declined payments stay on the donation record so you can retry or follow up.