Your free trial and billing

Your free trial

The strip at the top of every page shows how many days are left. No card is needed during the trial.

  • Click Upgrade when you're ready to keep HelpOne.
  • Click Talk to Edward if you have questions.

Billing & account

Go to Settings > Billing & account.

Settings > Billing & account with Free month and Billing

  • Free month: enter a Code and click Apply code. It moves your next charge out by a month. It doesn't change your price.
  • Billing: fill in Legal name, Billing email, Phone, Street, City, State, and Postal code. Click Save billing.
  • Click Download invoices for your invoices.
  • Click Download all data for a full copy of your records.
  • Start closing is for closing your account. Email hello@helponesoftware.com first if you're unsure.

HelpOne never stores your card number on this page.