How to check in with a QR code

QR check-in is the fastest way to record that a volunteer or participant has arrived. Hours and attendance update from the scan.


## Before the event

- Open the event.

- Turn on QR check-in if it is not already on.

- Download or display the event QR code at the door, or put it on volunteer badges.


## At the door

- Open HelpOne on a phone or tablet (or use the scanner on the event check-in screen).

- Scan the person's QR code, or have them scan the event code.

- Confirm they show as checked in.


Volunteer hours can start from check-in and stop at check-out, which then feeds reporting (including Form 990 volunteer hour totals).


Tip: Test one scan the day before the event so the door is not the first time you try it.