Many important records in HelpOne keep an activity or audit history. This shows who created or changed a record and when.
What the audit log is useful for
- Troubleshooting ("When did this change?")
- Understanding the history of a donation, contact, or registration
- Compliance and accountability
Access to full audit information is usually limited to administrators. Everyday users may see a simpler activity feed on some records.
If you need to investigate a specific change, contact an administrator who can review the detailed audit log.
