Articles
How to process a donation payment
Donations can be recorded and paid inside HelpOne. You do not need a separate processor login for standard gifts. Steps Open the donor or create the donation record. Choose the amount, fund or campaign, and payment method. Process the payment. ...
How to process an event payment
Steps Open the event, then the participant or order. Collect or retry the payment for tickets, registration, or add-ons. Confirm the participant shows as paid. Refunds and adjustments should be processed against the same payment record so even...
Understanding HelpOne payment rates
HelpOne processes donations and event payments with competitive flat rates or interchange-plus pricing. Most organizations save compared with typical 3%+ nonprofit processors. A HelpOne software subscription is not required to use Payments. For th...