Popular Articles

  1. How to run Form 990 and CHAR 500 reports

    HelpOne can produce the figures you need for IRS Form 990 and New York Form CHAR 500 from the records you already keep: donations, expenses, restricted funds, and volunteer hours. ## Steps - Go to Reports & Insights (or Finances, then Reports)....
  2. How to check in volunteers at an event

    Check in volunteers at an event in HelpOne.
  3. How to add new equipment or IT assets

    Add a new piece of equipment or IT asset in HelpOne.
  4. How to track equipment assignments and returns

    Assign equipment to people and track returns in HelpOne.
  5. How to run onboarding for a new hire

    Onboarding in HelpOne collects the forms, policies, and training a new staff member needs in one place. Steps Open the staff record. Start Onboarding or attach an onboarding checklist if your organization has a template. Assign any required pol...
  6. How to track training progress

    Steps Go to Training, then Progress or the training dashboard. Filter by course, person, or due date. Open a row to see who is complete, in progress, or overdue. Use this before events that require certifications, or before year-end compliance...
  7. How to process a donation payment

    Donations can be recorded and paid inside HelpOne. You do not need a separate processor login for standard gifts. Steps Open the donor or create the donation record. Choose the amount, fund or campaign, and payment method. Process the payment. ...